Several weeks later and several on line chats later, my daughter has still not received word as to where her phone has gone.
With that being said, I will admit being an Alaska resident I chose Amazon Prime for its Free Shipping commitment on “Prime” items. I will say every aspect of that transaction was a complete failure from that moment on.
410 Terry Ave N Seattle, WA 98109 Phone Number: (206) 266-1000Fax Number: (302) 636-5454Website: Email Amazon CEO: Jeffrey P. The company was run out of Bezos’ Bellevue, Washington garage and was an online bookstore.
Wilke was founded in 1994 by current CEO Jeff Bezos.
Thus forcing me to locate items though other sources, loss of work time, additional shipping costs, and delay of delivery.
I repeatedly asked your management team what their contractual commitment to me was as they receive payment from me for a Prime membership in exchange for promised privileges.
It is an outrage that you put profits above edging the right thing and we will not help to fill the pockets of such a woman. Wilke Please direct my complaint / concern to above management team I am a prime member in good standing.
You may think I am just one out of millions, but I can assure you that the impact will be felt and hit you where it hurts most…in your pocketbook. Sincerely, An EX customer Reply Tony, not only are you clearly a snowflake given your whining about Ivanka Trump merch (as if your purchases could make any impact) but you posted on a website that ISN’T Amazon and that Amazon doesn’t monitor – this site provides corporate contact info for thousands of companies – use that info to send your goofy whiny communication directly to Amazon – they’ll toss it, but you can feel good sitting in your little safe space Reply Amazon Corporate CEO Staff CEO: Jeffrey P. With the ever growing on-line purchasing options it is important to adhere to program policies and most importantly rely upon the commitment and assurances of transactions through contact of sales. ZIP codes So, upon placing order for SHOP VAC listed as PRIME ITEM, 70lbs – larger box (though not excessive) I had trouble completing order so I requested call fro Amazon CSR.
Additionally in regard to free shipping for Alaska addresses your policy states: FREE Standard Shipping • Items fulfilled by Amazon that are regulated as hazardous materials. The multitude of phone calls and communications with Amazon customer service reps and escalating to Supervisor, Management members as well as the shipping company with repeated assurances for delivery of item resulted in my item being delivered on the door step / front pouch of an undeliverable address as identified at time of order placement.
• Items fulfilled by Amazon with special shipping characteristics such as large treadmills, basketball hoops, televisions that are 48″ or larger, and heavy furniture. the details are too numerous to list and bottom line is my order was never fulfilled, credit for merchandise was given but that compensates nothing for the loss of confidence and frustration I have in the Amazon Corporation.
But if you look at the attachment you will see that I chose 1 day shipping which was free.